Refund & cancellation policy
Last updated 3 October 2026
Short version: cancel any time from your Billing page — your plan stays active until the end of the period you paid for. Your first paid month is covered by a 14-day money-back guarantee. We don't do partial refunds for unused days after that.
Free plan
Free is free. No card, no time limit. You can delete your account whenever you like from Settings.
Cancelling a paid plan
- Go to Billing in your dashboard and choose Cancel. No email, no call needed.
- You keep all paid features until the end of the current billing period, then you drop to Free.
- Your data and history stay in your account on Free. If you also delete the account, data is erased within 90 days.
Refunds
- 14-day guarantee on your first payment. If ListNetworks isn't for you, ask within 14 days of your first paid charge and we refund it in full.
- Renewals: not refunded once the new period has started — cancel before the renewal date to avoid being charged.
- Mistakes: if we charged you wrongly, or the service was unavailable for a long stretch because of us, we refund or credit the affected period.
- Refunds go back to the original payment method within 5–10 business days.
What we cannot refund for
AI & SI assistants decide for themselves what to recommend. We measure and guide; we never promise a ranking, a score, or a sale. A result you did not like is not a refund reason — a service we did not deliver is.
Plan changes
Upgrades take effect immediately and are charged pro-rata for the rest of the period. Downgrades take effect at the next renewal.
See also the Terms of Service and Privacy Policy.